Your pharmacies call.
PharmaCall takes the order.
The voice agent that answers your order line 24/7, in French and Tunisian Derja — within the same call. Every item is checked against your catalog and confirmed with the pharmacist before it is recorded.
7-day free trial. No credit card required.
- PHARMعسلامة، نحب نكمّوندي — Doliprane 1000، خمسة boîtes
- AGENTDoliprane 1000 mg, box of 8 — five boxes, confirmed.
- PHARMزيد Spasfon Lyoc، ثلاثة، و Augmentin 1g زوز
- AGENTSpasfon Lyoc 80 mg — 3, Augmentin 1 g — 2. Let me recap your order…
| Product | Qty |
|---|---|
| Doliprane 1000 mgbox of 8 | ×5 |
| Spasfon Lyoc 80 mgbox of 10 | ×3 |
| Augmentin 1 gbox of 12 | ×2 |
A real call becomes a structured order — with the full transcript.
From call to order, in three steps
Nothing changes for your client pharmacies: they call the same number, as always. It's your side of the phone that becomes tireless.
- 01 / 03
The pharmacy calls your number
The agent answers immediately, at any hour. It recognizes the pharmacy by its phone number and greets it by name.
- 02 / 03
The agent takes the order, item by item
Every requested product is searched in your catalog. The agent reads back the exact name and packaging, confirms the quantity, then moves to the next item.
- 03 / 03
The order lands in your dashboard
After the final recap confirmed by the pharmacist, the order appears instantly with a notification, the item list, and the complete call transcript.
Built for the rigor of the trade
PharmaCall is not a generic chatbot: it is an order-taker that works exclusively on your data.
Never an invented product
The agent can only record items that exist in your catalog. Anything it cannot find is flagged "to verify" — never improvised, never dropped.
- Every item is searched in your own product catalog
- The exact name and packaging are read back to the pharmacist
- Unmatched items are flagged for your validation
- The final recap is read from the recorded order, not from memory
Catalog check
A mini-CRM for your orders
Every order follows a clear status, from reception to delivery. You can correct an item, re-read what was said via the transcript, and track the history per pharmacy.
Order lifecycle
A transcript for every call
Every order keeps the written trace of the conversation: who said what, word for word. When in doubt, the answer is in the text.
Import your catalog
Import your products from Excel, CSV or even a PDF price list. You review the preview before committing — nothing enters the catalog without your approval.
Pharmacy book
Your client pharmacies are recognized by their caller number, even across several lines. New callers are flagged for verification.
French and Derja, naturally
Your clients speak the way they speak: a mix of Derja and French product names. The agent follows the conversation in both languages, with nothing to configure.
Simple pricing
Start free, move to Standard once the line has proven itself.
Free Trial
0for 7 days
- 1 voice-agent line
- 1 simultaneous call
- 30 minutes of calls
- Full catalog import and dashboard
Standard
99TND / month
- 2 voice-agent lines
- 5 simultaneous calls
- 1,000 call minutes per month
- Unlimited orders, catalog and pharmacies
- Transcripts and notifications included
Custom
On quote
High call volumes, several depots, or specific integration needs? Let's talk about your setup.
Contact usPrices exclude the telephony cost of your number provider.
Frequently asked questions
The agent never invents it. The item is recorded exactly as spoken and flagged "to verify" in the order. You see it highlighted in the dashboard and decide what to do.
French and Tunisian Derja — including within the same call, which is how your clients actually speak. Medication names stay in French.
Create your account, import your catalog (Excel, CSV or PDF), connect your phone number: the line is live. The longest part is usually preparing your catalog file.
Yes. Every item of an order can be corrected or removed from the dashboard, with the call transcript right in front of you. Corrections stay traceable.
Your order line uses a dedicated number connected to PharmaCall. You can share it with your pharmacies, or forward your existing number to it.
Your orders, catalog and transcripts stay in your workspace, accessible only to your account. They are neither shared nor used for other clients.
Your order line will never sleep again
Create your account, import your catalog, and watch your first call arrive as a structured order.