How natural does the AI voice sound?

Our voice agents use state-of-the-art speech synthesis with sub-500ms latency. They handle natural interruptions, filler words, and tone shifts — most callers can't tell it's AI.

Can I use my own phone number?

Yes. You can port your existing business number or we'll provision a new local or toll-free number for you in any supported country.

What happens if the AI can't answer a question?

You define escalation rules. The agent can seamlessly transfer the call to a human, create a support ticket, or schedule a callback — whatever fits your workflow.

All data is encrypted at rest and in transit. We are SOC 2 Type II compliant and GDPR-ready. Call recordings and transcripts are stored in your region of choice.

How long does setup take?

Most teams go live in under 10 minutes. Upload your knowledge base, connect a channel, and deploy. No engineering resources needed.

Can I cancel anytime?

Absolutely. All plans are month-to-month with no long-term contracts. You can upgrade, downgrade, or cancel from your dashboard at any time.

Privacy Policy

Introduction

This Privacy Policy describes how Audixy ("we", "us", "our") collects, uses, and protects personal data when you visit our website or use our services. We comply with the EU General Data Protection Regulation (GDPR) and applicable French data protection law.

Data we collect

We collect information you provide directly (name, email, company, messages submitted through contact forms), account data if you create one, and technical data automatically (IP address, browser type, pages visited, referrer). We use cookies and similar technologies — see our Cookie Policy for details.

How we use your data

We use your data to provide and improve the service, respond to your inquiries, send transactional and marketing communications you have opted into, analyze site usage, prevent fraud, and comply with legal obligations. We do not sell your personal data.

Sharing and third parties

We share data with service providers (hosting, analytics, email delivery) under strict contractual protections. We may disclose data when required by law. Certain providers may transfer data outside the EU under Standard Contractual Clauses or equivalent safeguards.

Cookies

We use necessary cookies to operate the site and, with your consent, analytics and marketing cookies. You can manage your choices at any time through the Cookie Settings link in the footer. See our Cookie Policy for a full list.

Your rights

Under GDPR you have the right to access, correct, delete, or port your data, to restrict or object to processing, and to withdraw consent at any time. To exercise these rights, email privacy@audixy.fr. You may also lodge a complaint with the CNIL (France).

Data retention

We keep personal data only as long as necessary for the purposes described, to comply with legal obligations, or to resolve disputes. Inactive accounts and consent records follow standard retention schedules (generally 13 months for consent).

Security

We use industry-standard encryption in transit and at rest, access controls, and regular security reviews. No system is perfectly secure, but we work continuously to protect your data.

Contact

Questions about this policy or your data? Email privacy@audixy.fr.